Privacy Policy

This Privacy Policy explains how Anna Kozics (“we,” “us,” or “I”) collects, uses, and protects your personal information when you visit this website, contact us, or work with us. Anna Kozics operates as an individual sole trader based in Portugal. We are committed to handling your information with care and respect, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Portuguese data protection law.

Information We Collect

We may collect the following personal data:

• Contact form submissions — such as your name, email address, and the details you choose to share about what you are seeking.
• Email sign-ups — your email address when you subscribe to updates or newsletters.
• Payment details — information needed to process payments for sessions, coaching, or retreats. Payments are handled by secure third-party payment processors; we do not store your full card details.
• Usage data — basic analytics about how visitors use the site (see Cookies & Analytics below).

How We Use Your Information

We use the personal data we collect to:

• Respond to your enquiries and communicate with you about sessions, coaching, and retreats.
• Provide and manage the services you have requested or booked.
• Process payments for sessions, coaching, and retreats.
• Send you updates or newsletters, where you have opted in.
• Improve the content and experience of this website.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers (such as payment processors and email or analytics tools) to the extent necessary to operate this website and deliver our services.

Cookies & Analytics

This website may use cookies and similar technologies, along with analytics tools, to understand how visitors interact with the site. This helps us improve your experience. You can control or disable cookies through your browser settings. Some pages may also include tracking pixels from third-party platforms for measurement and advertising purposes.

Your Rights & Data Deletion

Under the GDPR, you have the right to access, correct, or request deletion of the personal data we hold about you. You also have the right to object to or restrict certain processing, and the right to data portability where applicable. To make a request, please email kozics.anna1@gmail.com and we will respond within a reasonable timeframe.

If you have concerns about how your data is handled and feel they have not been adequately addressed, you have the right to lodge a complaint with the CNPD (Comissão Nacional de Proteção de Dados), Portugal's national data protection authority.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at kozics.anna1@gmail.com.